Client Testimonials for Personal Injury Claims and Medical Negligence
We pride ourselves on our ability to deliver a high quality, local service to our clients. We are one of the region’s leading accident and clinical negligence firms, and we aim to keep it that way.
At Slee Blackwell Solicitors we treat clients as individuals. Not for us the high-volume ‘claim factory’, churning out thousands of personal injury claims and medical negligence cases with the aid of under-qualified staff and a computer system. Our specialist lawyers like to develop a close working relationship with the client as their claim progresses. As a result of providing a highly personal service we are able to maximise the compensation that people receive for their injuries.
We believe that success breeds success and we rely upon recommendations from satisfied personal injury claimants for a large proportion of our work. For us, your case is not ‘just another claim’, to be processed as quickly as possible. We strive to provide the sort of individual, personal service that will leave you recommending our personal injury department to friends and family in Devon, Somerset and throughout the West Country.
We welcome feedback from our clients as we are constantly striving to improve the quality of the personal injury service that we offer. At the conclusion of every accident claim we ask for the client’s views on the level of service they have received. These are just some of the responses that we have received.
"Jasmine was excellentand kept me up to date with everything. Fab service throughout."
"I would like to highlight the friendly approach and the fact that you could talk to the lawyer like a friend."
“I found the service very high. Everything was explained to me in a way that I could understand. All correspondence was replied to promptly.”
“You always took time to explain every aspect of the very long and torturous battle. The lawyer and his secretary were very approachable.”
“I think your sheer professionalism shines through.”
D F McCullough.
“The last three years have been difficult for me after my accident. The care and consideration I have been shown by Mr McNally and his team has been superb.”
Mary Anne Ruthven.
“Service levels cannot be faulted> James was honest and open from the very beginning and kept me well informedwith each stage of the process> I will gladly recommend Slee Blackwell in future.”
“I would like to thank you for a quick result and the efficiency of your staff. If I do require the services of a solicitor for any reason at all I shall use your firm again. I would also recommend your firm to my friends and family should the occasion arise. Thank you for everything and thanks to your staff as well.”
“James persevered with what was a difficult case and succeeded despite a denial from the outset.”
“Professionalism displayed throughout the process. An appreciation of client service where the client is king. Thank you.”
“Oliver Thorne provided by far the most superior, professional, market leading service I have ever experienced.”
“Thank you very much for the cheque received today with the extra £500 extracted from the insurance company! I would also like to thank you for your kind attention in dealing with my claim for me. It has been very much appreciated.”
“The whole case has been dealt with extremely efficiently. James McNally and the other staff that I have dealt with are a credit to the company.”
“I think the whole way my claim was dealt with was prompt and effective and you explained everything to me in layman’s terms so that I could understand.”
“It was refreshing to deal with someone that was both professional and easy to talk to. I will recommend Mike Clarke in the future.”
“We are most grateful to you for your efficient and effective handling of this matter. It is my view that the defendants’ change of heart over admission of liability resulted from the realisation that the case was being vigorously and professionally prosecuted.”
“The service I rceived from start to finish was excellent throughout”
“I would like to take this opportunity to thank you for all the hard work you and your staff have done for me in fighting my claim.”
“My lawyer worked very hard to get the best outcome for me. She was approachable and understanding.”
“I think you provided an excellent all round package. Everything was done as promised in a very professional but friendly way.”
“James’ knowledge and speed in following up enquiries and keeping me informed was very reassuring during what was a stressful time for me.”
“Each step of the procedure was explained to me fully making it a stress free experience.”
Mr G Holland.
“I felt Mr Clarke dealt with my problems in a very sympathetic, caring and professional way.”
“Dear Mr Dawkins, I understand being the senior partner in Slee Blackwell you are responsible for the Exeter office. I therefore feel it is appropriate that I write to advise you of the exemplary level of service I consider I have received from your company. I would like it noted how sympathetically and professionally my case was handled.”
"James McNally was so professional in dealing with my case and so easy to talk to. I can’t thank you enough for what you have done for me. You have been brilliant and I would like to mention Melony, James’ secretary, who has always been friendly and helpful."
Shirley Ann Russell.
"The whole level of service was exemplary. I will have no hesitation in recommending it."
"James was alwyas very easy to talk to and explained things clearly. I felt very confident about his understanding of my case."
"Friendly but no nonsense approach to the claim. I was informed of all developments and they were explained, making it easy to understand."
"Michael Clarke gave an excellent, friendly, efficient service, keeping me informed throughout. Very happy with the outcome and how quick this has all been completed."
"We are most grateful to you for your efficient and effective handling of this matter. It is my view that the defendant’s change of heart over admission of liability resulted from the realisation that the case was being vigorously and professionally prosecuted."
"I would like to thank you for the work that you have done for me. I will not hesitate to recommend you to anyone that requires legal representation and in the unfortunate circumstances that I require assistance again I will without any doubt be seeking you to represent me. Please feel free to use any part of this letter as advertising."